Privacy Policy

Welcome to our website (bSelar) operated by Dotlines Bangladesh Ltd. We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy to understand how we collect, use, and disclose your personal information. This Privacy Policy also outlines the measures we have taken to secure your personal information and explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust, and your privacy is important to us. We will use your name and other information related to you only as described in this Privacy Policy. We will collect information only when necessary for our dealings with you and ensure that it is relevant to our services.

We will retain your information only for as long as required by law or as needed for the purposes for which it was collected.

You can visit the Site and browse without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you have an account on the Site and log in with your username and password.

**1. Data That We Collect**

If you seek to place an order for a product on the Site, we may collect various pieces of information. We collect, store, and process your data to process your purchase or referral on the Site, handle any possible claims, and provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details, or bank account details.

We use the information you provide to process your orders, administer your account, verify and carry out financial transactions, audit data downloads, improve our website's layout and content, customize pages for users, identify visitors, conduct demographic research, and send you information about our products and services. Subject to your consent, we may contact you by email with details of other products and services. If you prefer not to receive marketing communications, you can opt out at any time.

We may share your name and address with third parties to facilitate delivery (e.g., couriers or suppliers). You must ensure that the information you provide is accurate and up to date. Your order details may be stored with us but cannot be retrieved directly. However, you can access this information by logging into your account on the Site to view completed, open, and upcoming orders and manage your address and bank details. You are responsible for keeping your login details confidential.

**2. Other Uses of Your Personal Information**

We may use your personal information for opinion and market research, ensuring that your details are anonymized and used only for statistical purposes.

We may also send you information about our Site, other websites, products, sales promotions, newsletters, or business partners. If you prefer not to receive this additional information, please click the 'unsubscribe' link in any email we send. We will cease sending you such information within 7 working days of receiving your request. If your instruction is unclear, we may contact you for clarification.

We may anonymize user data for various purposes, including determining general user location and usage patterns, and provide this data to third parties such as publishers. This anonymized data will not identify you personally.

**3. Third Parties and Links**

We may share your details with other companies in our group and with our agents and subcontractors to assist with our data uses outlined in this Privacy Policy. For example, we may use third parties to help with product delivery, payment collection, data analysis, and marketing or customer service.

We may exchange information with third parties for fraud protection and credit risk reduction and may transfer our databases containing your personal information if we sell our business or a part of it. Other than as described in this Privacy Policy, we will not sell or disclose your personal data without your prior consent, unless required by law. The Site may contain third-party advertisements and links to other sites. We are not responsible for the privacy practices or content of those third parties or other sites.

**4. Cookies**

The acceptance of cookies is not required to visit the Site. However, the 'basket' functionality and ordering require cookies to be enabled. Cookies are small text files that identify your computer as a unique user when you visit certain pages and are stored by your Internet browser on your hard drive. They help recognize your Internet Protocol address and save time while using the Site. We use cookies solely for convenience in using the Site (e.g., remembering your email address when amending your shopping cart) and not for collecting or using any other personal information (e.g., targeted advertising). You can set your browser to reject cookies, but this may limit your use of the Site. Our cookies do not contain personal details and are free from viruses.

**5. Security**

We implement appropriate technical and security measures to prevent unauthorized access, loss, destruction, or damage to your information. We collect data through the Site on a secure server, use firewalls, and may request proof of identity before disclosing personal information. You are responsible for protecting your password and computer from unauthorized access.